Key Capabilities

CAI’s Oracle Practice possesses a culture of providing unique and innovative solutions designed collaboratively with its clients, and supporting those solutions for the long term. We reduce the technology risk in deploying and maintaining enterprise applications, helping our clients focus more on the business drivers influencing profitability and growth. We assist our customers in maximizing their Oracle - Oracle E-Business Suite, JD Edwards, PeopleSoft - environment’s return on investment through our suite of services.

Our Oracle Practice has expertise in managing any of the following:

  • Oracle E-Business Suite
  • Oracle JD Edwards
  • Oracle PeopleSoft
  • Oracle Business Intelligence Suite

CAI’s Oracle services are tailored to fit the need of each customer. We consistently provide top performing resources which add value in all areas of Oracle E-Business Suite, JD Edwards, and PeopleSoft suite of products. We provide Application Support & Development, Managed Staffing and Staff Augmentation, and a suite of Consulting Services.

Our Core Competencies Include:

  • Oracle ERP Application Support
  • Oracle ERP Application Development
  • Oracle ERP Managed Staffing and Staff Augmentation

The Oracle OUM by CAI methodology, based in Oracle’s OUM methodology, provides a solid foundation for repeatable success. OUM by CAI integrates the standard Oracle ERP phases with CAI’s Application Support methodology to drive efficiencies and value. This methodology comes complete with project accelerators and templates, and can be utilized for implementations, enhancements, upgrades, and support. Combined with CAI’s proprietary tools, we can reduce costs, enhance your business, and increase efficiency.

Oracle ERP Application Support

Today’s Oracle environments are comprised of a complex maze of integrated systems and require extensive support to sustain. Meanwhile, your business is asking IT to take the lead on new products, services, and technologies. Your challenge is to balance the needs of new product development and mission critical support.

CAI’s Oracle Practice can provide tools and services to assist in supporting your environment:

  • Transition Management
  • Portfolio / Demand Management
  • Incident Management
  • Service Desk
  • Oracle Database Management
  • IT Change Management – System Landscape Architecture and Transport Management Strategy

By working with our Oracle Practice, we can give you and your staff the freedom to focus on your core business. Together, our team of experts will help our Customers reduce work requests and incidents, increasing overall staff capacity and / or reducing costs.

Our service offering includes all database management and related technical services required to keep an Oracle environment well-tuned and current. Many of our monitors alert us to incidents as they happen, other detect problems before they arise. Our standard processes and procedures are automated, and very client specific. Our tools allow you manage your request prioritization, options, approvals, and monitor your Transparent Name Substrate (TNS) file. We provide complete oversight and management of your entire Oracle Communication Architecture and Databases.

Each client is assigned a Delivery Manager and among other resources, a project lead will be assigned accountable to drive all issues to a timely and accurate resolution including initiating and managing escalations to software and hardware manufactures as well as engaging functional and apps tech subject matter experts to assist with “techno/functional” issues.

Oracle ERP Application Development

As an Oracle Gold Partner, CAI’s Oracle Practice is positioned to solve any problem with Oracle tools and technologies. Our functional analysts supported by dedicated Oracle developers have built various custom solutions meeting the needs of our customers. We can provide Application Development Services in all Oracle EBS, JD Edwards, and PeopleSoft areas. Our focus is in leveraging the use of quality resources to lower the cost of development-related services and to increase capacity of Customer resources.

Our Application Development services utilize Oracle technologies, including:

  • Oracle Application Framework (“OAF”)
  • Oracle Application Development Framework (“ADF”)
  • PL/SQL
  • Oracle Portal and related content management solution
  • Oracle APEX
  • Oracle Fusion Middleware
  • Oracle JDeveloper
  • Oracle E-Business Suite, (“EBS”) extensions adhering to Oracle best practices and coding standards

Our Practice can provide customers with various options, including the outsourcing of all or select development activities to CAI; or partnering with CAI to provide management oversight of development activities.

Application Development Services Include:

  • Project Management / PMO
  • Landscape Architecture and Design
  • System Enhancements (Java, .Net, PL/SQL, BI)
  • Oracle EBS, JD Edwards, Peoplesoft Functional and Technical Upgrades
  • Quality Assurance and Testing

Oracle ERP Staff Augmentation

Let CAI’s Oracle Practice assist you in obtaining skilled Oracle IT professionals who can join your team and deliver quality Oracle application implementation and process improvement services. Staff augmentation services from CAI’s Oracle Practice can help you get to market faster, address industry and skill set gaps, minimize internal training and development and match resource costs to peak resource requirement periods. We connect qualified Oracle professionals to opportunities at small, medium and large companies in virtually every sector and industry.

Our Oracle Staff Augmentation Service Offerings Include:

  • Oracle Enterprise Applications - EBS, JD Edwards, PeopleSoft
  • Oracle Packaged Applications
  • Middleware and Groupware
  • SOA and Modernization Capabilities
  • Major Operating Systems
  • Web Technologies
  • Testing Tools and Services

CAI maintains offices throughout the U.S. providing you with a deep bench of experts in your local job markets. Outside of the U.S., CAI maintains facilities in Canada, China, India, Philippines, Australia, and Middle East / North Africa, allowing you to leverage our global resources wherever you happen to do business.

Oracle E-Business Suite

  • Customer Relationship Management
  • Service Management
  • Financial Management
  • Human Capital Management
  • Project Portfolio Management
  • Advanced Procurement
  • Supply Chain Management
  • Value Chain Planning
  • Value Chain Execution

JD Edwards EnterpriseOne

  • Financial Management
  • Project Management
  • Asset Lifecyle Management
  • Order Management
  • Manufacturing
  • Mobile Solutions
  • Reporting


  • Human Capital Management
  • Financial Management
  • Supplier Relationship Management
  • Enterprise Services Automation
  • Supply Chain Management
  • PeopleTools

Case Studies