SAP SERVICES

Key Capabilities

CAI’s SAP Practice helps you maximize the return on investment you’ve made in your SAP environment. SAP systems take years to implement and consume significant capacity to support. CAI’s SAP Services are focused on improving your SAP system performance and value while reducing your overall cost of ownership. CAI can assist you in supporting, enhancing, integrating or implementing your SAP system. The CAI-ASAP methodology – based on SAP’s ASAP methodology and tailored by us through experiences – provides a solid foundation for repeatable success. CAI’s ASAP methodology integrates the standard ASAP phases with CAI’s Application Support methodology to drive efficiencies and value. This methodology comes complete with project accelerators and templates, and can be utilized for implementations, enhancements, upgrades, and support.

CAI’s SAP services are tailored to fit the need of each customer. We consistently provide top performing resources who add value in all areas of the mySAP suite of products.

Our SAP Service Offerings and Specializations include:

  • SAP Application Support
  • SAP Application Development
  • SAP Managed Staffing and Staff Augmentation

SAP Application Support

Today’s SAP environments are mission critical and complex. As such, they require extensive support to sustain! Your challenge is how to maintain this system while pursuing critical development work at the same time.

CAI can help! We’ve combined our near 30-years of experiences in supporting Legacy Applications with specific industry and domain experience within the SAP space. Together, our team of experts will help you reduce work requests / incidents and increase capacity to focus on development.

CAI’s ASAP Methodology is utilized as the backbone for providing comprehensive application maintenance and support with SAP-derived best practices, with enhanced transition services, knowledge transfer, performance management, quality, and customer satisfaction.

Application Support Services include:

  • Transition Management
  • Portfolio / Demand Management
  • Incident Management
  • Service Desk

SAP Application Development

CAI’s SAP Practice offers Application Development Services in all SAP areas. Our focus is in leveraging the use of quality resources to lower the cost of development-related services and to increase capacity of Customer resources. Customers can outsource all development activities or select activities to CAI; or partner with CAI to provide management oversight of development activities.

CAI’s ASAP methodology – based on SAP’s ASAP and CAI’s Application Maintenance methodologies – is specifically tailored to suit the needs of SAP customers. This methodology provides a unique framework repeatable success, and includes documentation, knowledge transfer, and quality assurance built into the process.

Application Development Services Include:

  • Project Management / PMO
  • SAP Landscape Architecture and Design
  • System Enhancements (ABAP, Java, WebDynPro development)
  • SAP-ERP Functional and Technical Upgrades
  • Application Development Quality Assurance and Testing

Staff Augmentation Services

Benefit From Our Local Expertise and Our Global Reach

CAI maintains offices throughout the U.S. providing you with a deep bench of experts in your local job markets. Outside of the U.S., CAI maintains facilities in Canada, China, India, Philippines, Australia, and Middle East / North Africa, allowing you to leverage our global resources wherever you happen to do business.

We cover all SAP functions and technologies, and can provide competitive rates on both common and hard to find skills.

  • Core ECC Modules
  • Analytics
  • Content and Collaboration (Enterprise Content Management and Open Text)
  • Customer Relationship Management (CRM)
  • Data Management
  • Financial Management
  • Human Capital Management (ERP, SuccessFactors, Employee / Manager Self-Services)
  • Product Lifecycle Management
  • Supply Chain Management
  • Supplier Relationship Management (SRM)
  • Basis
  • PI / XI
  • Fiori
  • Enterprise Portal
  • Business Intelligence