An independent public sector transportation agency in Chicago area

Project Overview

CUSTOMER:

An independent public sector transportation agency in Chicago area.

PROJECT DESCRIPTION:

The objective of this engagement was to provide Oracle EBS development and production support services. In addition, CAI provided support for Oracle Hyperion, MS SharePoint, and infrastructure administration, as well as IT Enterprise Assessments for the customer’s Data Center and Oracle R12 Upgrade projects. This reference demonstrates CAI’s ability to provide a wide range of resources and support.

PROJECT RESULTS:

CAI initially started with a four-person team in February 2009 to support the client’s Oracle Financial, HR, and Payroll systems and subsequently expanded to include additional resources providing support on numerous Oracle related projects.
CAI utilized its Transition methodology, primarily focused on Application Knowledge Transfer (AKT) for assimilating the application knowledge required to support the client’s EBS suite.
Within six months of the transition, the CAI team expanded to 12 associates to meet additional project requirements, again using our AKT to on-board new team members. In addition to the Oracle maintenance and development, CAI has been entrusted with five additional Oracle related projects:

 Implementation of eLearning Management, a new Oracle module. Our team implemented this new module with added functionality enabling the client to take full advantage of their purchased software to fill their requirements for training.

 Hyperion Budget Enablement, using Hyperion software. Hyperion is a critical application used by the client for annual budgeting. CAI was asked to provide support and correct issues in time for the annual budget cycle.

 Re-engineering HR Position Control, customizing the Oracle Human Resources (HR) module. CAI was asked to make modifications to meet new requirements.

 Safety Information System Implementation, interfacing with four modules. We made system modifications using MS .NET to meet new requirements.

 SharePoint Assessment, The customer uses SharePoint enterprise-wide. CAI is helping to design an architecture and rollout strategy for enterprise systems built on SharePoint.